Privacy Policy

Last updated: 18 October 2026. Questions? Email info@senpop.net.

What we collect

When you submit our inquiry form, contact us by email, or message us on WhatsApp, we receive the information you choose to send: typically your name, company name, country, email address, phone number, the SENPOP model(s) you are asking about, and any requirements or messages you include.

Like most websites, our server also keeps standard technical logs (IP address, browser type, pages visited and timestamps) for security and troubleshooting.

How we use it

We use your information for one purpose: to answer your inquiry and manage the business relationship that follows — quotations, compatibility checks, order coordination, packing and shipping documents.

We do not sell, rent or trade your information. We do not add you to marketing lists without your consent.

Sharing

Your inquiry details stay inside SENPOP and with the service providers that make communication possible (our website and email hosting provider, and the shipping or payment partners involved in any order you place). We share only what is necessary, for example a consignee address for a courier.

Retention

We keep inquiry records for as long as needed to handle your request and any resulting orders, or as required by tax and customs rules. You can ask us to delete your records at any time.

Your choices

You may ask us at any time to access, correct or delete the information you have sent us. Email info@senpop.net and we will respond within one business day.

Cookies and analytics

The site uses a privacy-friendly analytics cookie (Google Analytics) to count page visits. No advertising cookies are set, and no data is used for ad targeting.